Privacy Policy

Last updated: August 8, 2025

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, business name, billing information.
  • Technical Information: IP address, browser type, operating system, device information, and access times.
  • Service-Related Data: Project details, chat agent configurations, advertising campaign data, analytics data.
  • Cookies & Tracking Data: We use cookies, tracking pixels, and similar technologies to enhance your experience.

How We Use Your Information

We use collected information to:
  • Provide and improve our services
  • Communicate with you about projects, updates, and offers
  • Process payments and manage billing
  • Run and optimize advertising campaigns
  • Comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share your information only in the following cases:
  • With service providers (e.g., hosting, payment processors, ad platforms) who assist in service delivery
  • To comply with laws, regulations, or legal processes
  • To protect our rights, property, and safety or that of others
  • With your consent

Cookies & Tracking

We use cookies and similar technologies to personalize your experience, analyze website performance, and serve relevant ads. You can disable cookies in your browser settings, but this may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights under applicable laws (GDPR, CCPA, etc.):
  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict or object to certain processing

To exercise your rights, contact us at support@ecodrix.com.

Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites.

International Users

If you are accessing our services from outside India, please note that your information may be transferred and processed in countries with different data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: