Disclaimer
Last updated: August 13, 2025
General Information
No Professional Advice
Service Performance
- Top search engine rankings or fixed positions
- Specific traffic numbers or conversion rates
- Revenue targets or return on investment
- Immediate results (some strategies require time to show effects)
Performance results depend on factors outside of our control, including search engine algorithms, market competition, user behavior, external platform policies, and economic conditions.
SEO Limitations
- Search engine algorithm changes (Google, Bing, etc.)
- Market trends and seasonal fluctuations
- Competitor actions and industry dynamics
- Website technical infrastructure and hosting quality
- Content quality and update frequency
We cannot guarantee first-page rankings on Google or any other search engine. Algorithm updates, indexing delays, manual actions, and competitor improvements may affect ranking positions at any time.
Advertising Campaigns
- Targeting accuracy and audience size
- Ad budget and bid strategies
- Market competition and seasonality
- Platform algorithms and policy changes
- Ad creative quality and relevance
- Landing page experience and conversion optimization
We are not responsible for reduced campaign performance caused by:
- Platform policy changes or account restrictions
- Budget limitations set by the client
- Market shifts or economic conditions
- Changes in client products/services/pricing
Web Development Services
- Final designs require client approval before implementation
- Project timelines are estimates and may change based on complexity
- We require all content/assets before development begins
- Additional features beyond scope may incur extra costs
- We're not responsible for domain/hosting issues with third-party providers
Chat Agent & Third-Party Tools
- WhatsApp (via Twilio or direct API)
- Instagram Direct Messages
- Facebook Messenger
- Custom web widgets
- Other messaging platforms via API
Important limitations:
- We are not liable for downtime or policy changes by these platforms
- Clients must maintain compliance with platform terms of service
- Message delivery depends on platform algorithms and user settings
- Some features may require business verification with the platform
Data Collection & Privacy
- We're not responsible for data breaches caused by third-party services
- Clients must ensure compliance with privacy laws (GDPR, CCPA, etc.)
- Analytics data is provided "as is" without warranty of accuracy
- Some tracking may be blocked by user browser settings
Client Responsibilities
- Accurate, lawful, and complete information for all projects
- Timely feedback and approvals during project phases
- Necessary permissions for content, media, and branding used
- Access to required accounts and platforms (with appropriate permissions)
Any delays, penalties, or issues resulting from client-side factors (including late content, delayed approvals, or access issues) may affect project timelines and outcomes.
Payments & Refunds
- Projects require deposits as outlined in contracts
- Late payments may pause work and incur fees
- Refund policies vary by service type (see individual agreements)
- Third-party costs (ads, software licenses, etc.) are non-refundable
Intellectual Property
- Clients own final deliverables for which they've paid in full
- We retain rights to portfolio samples (unless under NDA)
- Third-party assets (fonts, stock images, etc.) may have separate licenses
- Custom code may include reusable libraries we maintain rights to
Limitation of Liability
- Any direct, indirect, incidental, or consequential damages
- Lost profits, revenue, data, or business opportunities
- Service interruptions beyond our reasonable control
- Actions of third-party services or platforms
- Client errors or misuse of delivered products
Indemnification
- Your use of our services in violation of laws
- Your infringement of third-party rights
- Misrepresentation of your business or offerings
- Unauthorized modifications to delivered work
Governing Law
Acceptance of Terms
- You have read and understood this disclaimer
- You agree to be bound by these terms
- You are authorized to represent your organization (if applicable)
- These terms may be updated periodically
If you do not agree with any part of this disclaimer, you must immediately discontinue use of our website and services.
If you have any questions about this disclaimer, please contact us.